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*DO TO THE NATURE OF OUR SERVICES ,

YOUR BOOKING IS NON-REFUNDABLE 
*We will work with you on rescheduling due to weather or emergencies, however any food and/or floral will need to be repurchased. In the event of inclement weather, the day before your event, you have the option of moving your picnic to an indoor location, such as your home or reschedule for another date.
*We will not place our products on wet grass. (You have up to 3 months to reschedule)
*Not all locations are free to setup picnics, if you choose a location that has a rental fee, that fee is your responsibility. 

DEPOSIT: * 50% of total package cost is required at time of booking.

*We do not stay on site during your picnic. You are required to remain with your picnic the entire time.  However, if you need us during your picnic or if you need to leave early you can text us and we will arrive within 20 minutes. 

LAST MINUTE BOOKINGS: We always ask that you book at least a week in advance, but if you need a rush setup, it is a $25 fee for 48-72 hours notice and $50 for 24 hours or less. 

*Our services include setup and take down unless otherwise previously discussed.

*Our fee does not include hotel rental accommodations. 

*A travel fee may be assessed if your event/decoration is out of our service area. 
*All rental items supplied are property of Unforgettable Events unless otherwise stated. If any items are lost or damaged during the rental period, the customer must pay to Unforgettable Events the current replacement cost. 

TERMS AND CONDITIONS

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